Customer experience

Customer experience

  • The order submission deadline later
  • EDI ability
  • Customer directly for the personnel of the service (not a machine suit), there are no lines
  • With the GPO, idns and HSA strategic cooperation partners enterprise team
  • Flexible contracts and solutions to meet your requirements

Clinical professional knowledge

Clinical expertise

  • After receiving the product, with a partner and health care personnel relationship will not end
  • Clinical team to help implement the product service and training
  • Intensive training of sales representatives
  • The physician education training plan

Operational excellence

Excellent operating

Transportation and distribution

Transportation and distribution

  • Follow the GS1 transportation automation and process standards
  • The global distribution facilities

Product development

Product research and development

  • Use customer feedback to create and improve the products and meet the demand of users
  • Constantly seeking innovation, in order to lead to better treatment effect of patients
  • A number of countries within the r&d team

Business continuity

Business continuity

  • Set a good backup plan for all finished goods warehouse automation and power generators
  • Even in the case of a power outage for a long time can keep warehouse automation equipment operation strategy of disaster response
  • Raw material safe storage
  • Almost all of the assembly process is done internally
  • Where possible, Merit to adopt their own supply chain